Frequently Asked Questions

When will I receive my order?

Orders are shipped within the timeline indicated on each product. Custom orders can take longer, which is indicated in each transaction. See our Shipping and return policy for more info.

How are shipping rates calculated?

Shipping varies per brand. Each brand has separate shipping rates which will be indicated on each product. 
See our Shipping and return policy for more info.

Something went wrong with my order. What should I do?

In the unlikely event that you receive incorrect or damaged products, contact us directly.

Can I return a product?

Yes, most products can be returned within 30 days after purchase. See our Shipping and return policy for more info.

How can I recommend a brand for future Offers?

If you know a brand for future offers, email us product and brand suggestions to futuredeals@knocking.com